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Nuka System of Care

The 4 Core Principles

Everything at Southcentral Foundation flows from four foundational beliefs — built in partnership with Alaska Native customer-owners, proven through decades of measurably better outcomes.

Principle 01

Relationships

The Foundation of All Care

65,000+

customer-owners in ongoing care relationships

2,500+

staff in relationship-based integrated teams

Every clinical interaction at Southcentral Foundation begins not with a chart or a diagnosis, but with a relationship. We believe that trust built between a customer-owner and their dedicated care team is the single most powerful tool in medicine. Our integrated care teams — providers, nurses, behavioral health consultants, and case managers — work together over years to truly know each person they serve.

Principle 02

Wholeness

Mind, Body, Spirit & Emotion

Same-Day

behavioral health access inside primary care visits

4-in-1

physical, mental, emotional, spiritual domains integrated

The Nuka System recognizes that health is not merely the absence of disease. Physical, mental, emotional, and spiritual wellness are inseparable. Our integrated care model co-locates behavioral health consultants, traditional tribal doctors, nutritionists, and medical providers inside a single, coordinated team — ensuring every dimension of a customer-owner's well-being is held and honored together.

Principle 03

Sovereignty

Alaska Native Ownership & Self-Determination

100%

Alaska Native-owned and governed organization

1982

founded under PL 93-638 tribal self-determination authority

Southcentral Foundation is wholly owned and operated by Alaska Native and American Indian people. This is not a managed care program or a government agency. It is a sovereign tribal health system — built from the ground up by and for the community it serves. Every executive, every policy, every clinical protocol flows from the values and priorities of our customer-owners, not from external mandates.

Principle 04

Story

Listening Before Treating

Lifelong

dedicated care teams that follow you across life stages

6 Continents

where the Nuka story-first model has been studied

We listen first. Every customer-owner brings a story — a tribal history, a family landscape, a spiritual context, a set of lived experiences that no chart can fully capture. Our care teams are trained to hear these stories before prescribing, before diagnosing, before planning. This commitment to deep listening eliminates misdiagnosis, builds trust, and transforms healthcare from a transaction into a lifelong partnership.

Global Recognition

Twice recognized by the Malcolm Baldrige National Quality Award.

In 2011 and 2017, the US President recognized Southcentral Foundation as the highest-performing healthcare system in the nation — the only Alaska Native organization ever to receive this distinction.