Customer-Owner Portal
Your care, in one quiet place.
A single, calm space for everything you need from your SCF care team — on your phone, your laptop, or at the front desk.
Access Your Patient Portal
Southcentral Foundation and Alaska Native Medical Center (ANMC) patient health records are securely managed through Cerner's **HealtheIntent / HealthLife Identity Provider (IDP)**.
By proceeding below, you will be securely redirected to the official ANMC Central Identity portal where you can sign in with your credentials or register a new customer-owner account.
Inside the portal
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Appointments
Book, reschedule, and review upcoming visits.
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Telehealth
Connect to your provider from home or the village.
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MyHealth Records
Lab results, notes, immunizations, and history.
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Prescriptions
Refill, transfer, and home-deliver medications.
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Referrals
Track specialty referrals and follow-up care.
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Forms
Consents, new patient, release of records.
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Transportation
Request rides to and from your appointment.
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Support Services
Housing, benefits, food, and wraparound care.
MyHealth Information Hub
MyHealth is a comprehensive online health management tool for customer-owners provided by Cerner® and the Alaska Native Medical Center (ANMC). It offers secure, transparent access to your digital medical record and clinical care circles.
What Can I View in MyHealth?
Your MyHealth profile draws real-time clinical data directly from the ANMC Electronic Health Record, which includes:
- ✓ Future Appointments: View dates and coordinate upcoming clinical visits.
- ✓ Laboratory Results: Bloodwork and metabolic panels (potentially excluding sensitive tests).
- ✓ Radiology Reports: X-ray, CT, MRI, and imaging diagnostics notes.
- ✓ Clinical Notes: Direct summaries and recommendations from your provider.
- ✓ Pathology Reports: Laboratory diagnostic and tissue evaluations.
- ✓ Medications & Refills: Coordinate mail-outs or check maintenance prescription schedules.
- ✓ Procedure Records: Documentation regarding surgical operations and diagnostics.
- ✓ Clinical Document Generator: Instantly compile a snapshot of medical info for single or all visits.
- ✓ Access Log Tracking: Audited logs showing exactly who has accessed your proxy profile.
- ✓ COVID-19 Center: Consolidated vaccine records and dynamic testing indexes.
* Important Note: The MyHealth online health record is a limited dashboard and is not comprehensive. For a complete copy of your personal medical record or questions, please call ANMC Medical Records at 907-729-3019.
Registration & Enrollment
Customer-owners **18 years or older** may create a secure MyHealth account. Talk to your integrated care team or follow these enrollment protocols:
Verify Eligibility
Registration is open to eligible Alaska Native and American Indian customer-owners active at SCF or ANMC clinics.
Submit Request
Speak to your clinic circle staff, or complete the registration form and hand it to your care team at your next appointment.
Activate Invitation
Provide a valid photo ID and personal email. You will receive an invitation link to set up your username and password.
MyHealth Access Request
Download and print the official patient portal access request document.
Secure Messaging Policies
Please DO NOT use Secure Messaging for urgent matters. Normal turn-around time is **one business day**. Secure Messaging is your tool for conveniently communicating with your health care professionals.
Routine Use Only: Secure Messaging is for routine health-related inquiries only. If you require immediate assistance or are experiencing a medical emergency, please use the emergency system created for your community (for example, call 911).
Call instead of messaging if you experience any of the following immediate care constraints:
- You need a prescription filled today.
- You need to cancel an appointment scheduled for today.
- You need to see a provider today.
After-Hours Responses: Any messages received after business hours, on holidays, or during weekends will be responded to on the next business day.
Frequently Asked Questions
What is MyHealth? ▼
Why are we encouraging customer-owners to sign-up? ▼
Who do I ask if I have questions regarding MyHealth? ▼
If you are a customer-owner and have a question regarding your health information, please contact your **primary care provider**.
To sign up for a MyHealth account, or for any questions regarding your medical record, contact **Alaska Native Medical Center Central Registration at (907) 729-1395**.
For a complete copy of your medical record, contact **ANMC Medical Records at 907-729-3019**.
For **password issues**, you can update your password online by clicking "forgot password" or by calling **(877) 621-8014** or **(877) 621-5014** 24 hours a day, 7 days a week.
📋 Limited Health Record Information Disclaimer
Please note that MyHealth provides **limited access** to your health record and will not include all of the information related to your treatment. You should not rely on MyHealth for full and complete access to your health record. If you need a copy of your complete medical record, you should contact Medical Records at 907-729-3019 to get a complete copy.
Information visible inside the portal includes:
- • Future Appointments
- • Secure Communication (Routine Inquiries)
- • Clinical Record Summary (medications, allergies, immunizations, surgeries)
- • Limited Lab Results (sensitive results may be excluded)
- • Limited Personal Information
- • Clinical Document Generator (snapshots of visits)